Privacy Policy

1. Introduction

Tundramood ("we," "our," or "us") is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection and processing in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using our services:

• Contact Information: Name, email address, phone number, and mailing address when you submit forms or contact us
• Communication Data: Messages, inquiries, and feedback you send through our contact forms
• Contribution Information: Historical data, corrections, or insights you share with our archives

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• Technical Data: IP address, browser type, operating system, device information
• Usage Data: Pages viewed, time spent on pages, navigation patterns, referring websites
• Cookies and Similar Technologies: Data collected through cookies as described in our Cookie Policy

3. How We Use Your Information

We use collected information for the following purposes:

• Service Provision: To respond to your inquiries, process contributions, and provide access to our archives
• Communication: To send requested information and respond to your questions
• Website Improvement: To analyze usage patterns and enhance user experience
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect against fraud, unauthorized access, and security threats

4. Legal Basis for Processing (Canadian Context)

We process your personal information based on:

• Consent: When you provide explicit consent for specific processing activities
• Legitimate Interests: For website operation, security, and service improvement
• Legal Obligations: To comply with Canadian laws and regulations

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data in limited circumstances:

• Service Providers: Third-party vendors who assist with website hosting, analytics, and communication services under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with mergers, acquisitions, or asset sales, with notice provided

6. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. Retention periods vary based on:

• The nature of the information collected
• Legal and regulatory requirements
• Legitimate business purposes

When information is no longer needed, we securely delete or anonymize it.

7. Your Rights and Choices

Under Canadian privacy law, you have the following rights:

• Access: Request access to personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Withdrawal of Consent: Withdraw consent for processing activities that require consent
• Complaint: Lodge a complaint with the Office of the Privacy Commissioner of Canada

To exercise these rights, contact us using the information provided in Section 12.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices

While we strive to protect your information, no internet transmission is completely secure. We cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and processed in countries outside Canada. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Children's Privacy

Our website is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. Significant changes will be communicated through prominent notice on our website.

12. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Privacy Commissioner Contact

If you have concerns about our privacy practices, you may contact the Office of the Privacy Commissioner of Canada: